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FAQ

Frequently asked questions about our catering

Answers to the questions we receive most often about bookings, menus, allergens, delivery, presentation and payment. Every answer follows our Terms & Conditions.

Ordering & booking

How do I request a quote?

You request a catering quote online through the quote form, sharing the date, number of guests, location and your wishes. We then put together a personal quotation.

Is a quote request already a booking?

No. A quote request is without obligation and not yet a confirmed booking. The agreement is formed after written confirmation and once the required 30% deposit has been received.

How many guests do you cater for?

Kumairi caters for groups of at least 15 and at most 40 guests.

Menu & catering packages

Which catering packages are available?

We offer three fixed packages — Essential, Signature and Prestige — plus a custom menu you compose yourself. Contents and per-person prices are shown on the packages page.

Can I compose my own buffet?

Yes. With the custom menu you choose from the available salads, signature bites, main dishes and desserts, within the minimum selection rules shown in the menu builder.

Can the menu still be changed?

Requests to change the agreed menu can be submitted up to 7 days before the event.

Allergens & dietary requirements

Do you take allergies into account?

Yes. Please inform us in writing of known allergies, serious food intolerances and specific dietary requirements at least 7 days before the event so we can take them into account.

Our dishes are prepared in one kitchen, so cross-contamination cannot be completely excluded; we cannot guarantee allergen-free preparation.

Are there vegetarian and vegan dishes?

Yes. On the menu page dishes are labelled as vegetarian, vegan, chicken, beef or fish, so you can easily build a suitable selection.

Where can I find allergen information per dish?

Every dish on the menu page includes allergen information that you can open on the dish card.

Delivery & service area

Which cities do you cater in?

Kumairi caters in Amsterdam, Amstelveen, Almere, Haarlem, Hoofddorp and Zaandam.

How are transport costs calculated?

Transport costs are calculated separately according to the event location and the selected service, and are stated in the quotation.

Presentation & materials

Is serving staff included during the event?

No. Serving staff during the event is not included, unless expressly agreed otherwise.

Do you provide tableware and buffet materials?

When we provide materials for an assignment, such as tableware, chafing dishes, serving materials or stands, these must be handled with care. If they are lost or damaged through the customer or their guests, the reasonable actual costs may be charged on.

Payment & cancellation

How does payment work?

On final confirmation a deposit of 30% of the agreed total is due. The remaining 70% must be paid no later than 7 days before the event, unless agreed otherwise in writing.

What happens if I cancel?

Please notify cancellation in writing as soon as possible. As a starting point: more than 14 days before the event 0%, 8 to 14 days 25%, 3 to 7 days 50%, and less than 48 hours before the event up to 100% of the agreed price. Cancellation costs are only charged insofar as they are reasonable.

More information

Explore our catering packages, discover the Armenian menu and our catering services. Ready to plan your occasion? Request a catering quote. You can also read our Terms & Conditions and privacy policy.